Healthcare Quality Manager

Carejobz Allied Health

Carejobz are working on a pivotal Quality Manager role for an Auckland based private hospital. Apply now to avoid disappointment!

  • Excellent salary in the region of $125k PLUS Excellent benefits
  • 5 weeks annual leave!
  • Monday to Friday role
Angie at Carejobz is working on a great opportunity for an experienced healthcare Quality Manager based in Central Auckland

About the role
The Quality and Patient Experience Manager will develop, maintain and continually improve systems that underpin effective Quality Governance systems at all levels across the hospital.  This will include the overall implementation, integration and coordination of quality, safety and risk management systems to meet regulatory compliance, and the New Zealand Health and Disability Sector Standards (HDSS) and robust clinical governance policies, procedures and guidelines at an organisational level.
This position will work collaboratively with the Executive Team, Hospital Managers and other Operational leaders to ensure quality plans are agreed and compliance practices are embedded into the culture of the organisation and used to influence improvement and innovations across the organisation.
Working with the GM Patient Engagement & Quality, the role will be responsible for the development of a robust patient engagement framework to ensure the voice of our client's patients is captured and used to drive innovation and change across the organisation and in-particular as part of our client's key strategic projects.

Key Responsibilities
  • Developing and implementing Quality assurance frameworks that encompasses the entire organisation
  • Ensures an integrated system for capture of quality assurance measurements such as patient feedback, incidents, complaints, auditing and risk management is in place
  • Implement robust Quality improvement programmes and oversee quality improvement initiatives
  • Develop and oversee internal audit programme
  • Coordinate and manage the formation and implementation of the organisation's policies and systems to review
  • Establish effective engagement mechanisms with patients to gain insights and inform organisational awareness of their priorities and challenges
  • Providing Clinical Quality governance and oversight across all programmes and initiatives
  • Enhance systems for capturing Patient Experience

What you will need to apply:
  • Relevant tertiary qualification (degree) in a healthcare administration or similar related field
  • Risk Management/Governance Qualification or equivalent experience
  • Intermediate to advanced MS Office skills – Word, Excel, PowerPoint and Outlook
  • Excellent interpersonal skills, communication (verbal and written) and presentation skills.
  • Excellent time management and organisation skills
  • Ability to demonstrate influencing, negotiating and mediation skills, to support delivery of training to areas potentially adverse to change.
  • Strong interpersonal skills with the ability to engage well with colleagues, senior management, and customers.
  • Effective meeting and function organiser
  • Ability to manage competing priorities within tight timescale.

Interested in finding out more about this exciting new Quality Manager opportunity?
Click on "Apply Now" and Angie at Carejobz Healthcare Recruitment will call you to discuss this exciting role in more detail

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