$1000 toward your professional development | Supportive & collaborative team | Highest rated National DES Provider | Flexible pay options
- Provide over the phone support for our clients
- Annual compensation towards your professional development
- 4 extra paid annual leave days
Perks and Culture
Your duties will include, but are not limited to:
To submit your resume, click "Apply”.
For more information please call Eirini on 0428 062 431
We will require the successful applicant to complete a Police Check prior to employment.
AimBig Employment is committed to the principles of Equal Employment Opportunity.
- National footprint with 96 locations
- Recreation Leave - 4 days per year!
- Tools of the trade – latest technology and cloud based platform
- Professional development compensation
- Comprehensive on-boarding / induction
- Quarterly & annual recognition awards & vouchers
- Annual flu shots
- Novated leases & flexible pay
- Fun and dynamic work environment – team building activities & celebratory events
Your duties will include, but are not limited to:
- Engage with employers and participants to provide support and assistance
- Wage subsidy management
- Assist and educate employers on available wage subsidies
- Entering placements and creating wage subsidies
- Early intervention of any risks to employment and implement strategies to mitigate disengagement
- Manage a high volumes of calls maintaining minimum contact schedules for each jobseeker / employer
- Provide tailored and effective support ensuring participants are aware of the options available to them
- Collection of claim evidence ensuring claims are submitted in a timely manner in accordance with contract requirements
- Track placements and maintain meticulous records in all systems
- Assist in increasing a participant’s hours and or finding alternative employment where required
- Experience with Disability Employment Services / Jobactive is ideal
- Call centre experience, especially within debt collection is highly regarded
- Exceptional communication skills with a proven ability to build strong customer relationships
- Enthusiastic and friendly with a positive attitude when delivering exceptional customer service
- High attention to detail and accuracy
- Superior organisational and time management skills enabling you to meet deadlines and prioritise workload
- The ability to work autonomously and with our team
- Outcome and customer focused
- Resilient, self-motivated and an ability to influence
To submit your resume, click "Apply”.
For more information please call Eirini on 0428 062 431
We will require the successful applicant to complete a Police Check prior to employment.
AimBig Employment is committed to the principles of Equal Employment Opportunity.