Client Services Officer - Banking

Impel Management Pty Ltd

We have several junior banking roles on within the client services space with an immediate start.

  • CBD Location / Flexible working conditions
  • Graduate entry level role
  • Competitive Remuneration Package
We are looking for enthusiastic candidates who have enjoy building relationships and are customer focused.

The key responsibilities of the role include:
  • Providing proactive support to customers via the phone as well after support
  • Ensuring a positive experience for customers and acting as a brand ambassador
  • Responding to customer enquires and providing product knowledge
  • Maintaining KPI and SLA targets
  • Identifying cross-selling opportunities to customers
  • Ensuring accurate client information is recorded
  • Conducting outbound calling incentives
To be considered for this position you will:
  • Have a minimum of 1-2 years’ experience in customer service role
  • Be highly customer centric and focused
  • Undergraduate degree in a relevant field (Business, Finance, etc.)
  • Experience in a high-volume call centre a distinct advantage
  • Excellent written and verbal communication skills
This is a great opportunity for a recent graduate to start their finance career. You will be offered full training and be part of a company that is growing.
  
These roles are sure to be in high demand. Interested candidates please get your details across by hitting on ‘apply’.