PACS HL7 Administrator

MicroSourcing

Microsourcing is looking for PACS HL7 Administrator

JOB SUMMARY
 
The PACS HL7 Administrator is responsible for the implementation of HL7 interfaces for new and existing customers. HL7 ADT, Orders, Results, DICOM worklist as well as customizations. Additional tasks include software installation and configuration.
 
Primary Duties/Responsibility 1:  Interface 60%
·           Primary liaison for HL7 interface planning / discussions
·           Design, configure, test HL7 interfaces in complex hospital environment
·           Manage and track assigned HL7 integration projects
·           Plan, coordinate and perform interfaces using HL7
·           Work cross functionally to provide an optimal customer experience
·           Provide HL7 technical support to internal stakeholder
·           Assist with customer testing
·           Troubleshooting
·           Test, benchmark and verify that the implemented system is error free
 
Primary Duties/Responsibility 2:  Software Installation, Configuration and Testing 35%
·           Work closely with customers to benchmark, design, plan and implement optimal technical solutions
·           Software Installation and configuration of Virtual Machines / Edge Servers at client’s sites
·           Test and validate all system configurations to ensure implemented system is error free
·           Resolve technical problems, analyze and evaluate issues that may occur during implementation
 
Primary Duties/Responsibility 3:  Training 5%
·           Deliver customer technical training on Image Exchange as needed
·           Mentoring and training Change Healthcare employees
 
 
COMMUNICATION COMPLEXITIES
·           Effective communication with clients technical and non-technical customers during implementation meetings
·           Communication with challenging customers
 
ANALYSIS
·           Technical installation challenges
·           System integration issues
 
INNOVATION   
·           Contribute to the development of training materials and knowledgebase content 
 
JUDGEMENT AND DECISION MAKING   
·           Recommends best practices to customer
·           Recommend course of action to resolve issues
·           Identify and implement improvements to processes
·           Identify improvements for Software product
 
QUALIFICATIONS/COMPETENCIES/SKILLS:
·           Strong written and communication skills
·           Strong analytical and problem-solving skills
·           Ability to handle concurrent and complex projects
·           Self-starter, able to work independently without supervision
·           Team player
·           Strong customer service skills
·           Excellent IT skills
·           Strong time management and organizational skills
·           Ability to keep learning in a rapidly changing technology environment
 
EDUCATIONAL REQUIREMENTS
·           Bachelor’s Degree in Computer Science, Computer Technology Diploma or equivalent or related experience
 
RELATED EXPERIENCE REQUIREMENTS/QUALIFICATIONS
·           Minimum 2 years implementing PACS, RIS, EMR or other clinical systems
·           Experience with programming or scripting
 
PREFERRED QUALIFICATION
·           Experience in a customer facing role
·           Proven ability to work independently and under tight timelines
·           Experience with API based technology
·           Experience with Interface engines preferably Mirth
·           Familiarity with Cloud technologies
 
WORKING CONDITIONS:
·           Flexible working hours (On call and weekend shifts may be required)
·           Up to 40% travel