Customer Service Coordinator

MicroSourcing

Manage all retailer and consumer technical product enquiries and complaints, ensuring an efficient and accurate solution is provided.

Top 5 Non-Negotiable/Priority Requirements

SKILLS
• Excellent customer service skills
• Ability to manage multiple issues at the same time
• Mechanically minded
• Ability to work autonomously and as part of a team
• High level of interactive skills
• High level of problem solving and conflict resolution skills
• Great communication skills
• Highly organised and have excellent time management skills
•Intermediate computer skills – Outlook, Excel, using multiple screens and comfortable in learning new systems

EXPERIENCE
• Prior customer service experience, is desirable

QUALIFICATIONS
• No formal qualifications required for this role