Compliance & Contracts Manager

Open Health

Compliance & Contracts Manager

About OPEN Health
 
OPEN Health is a family of expert practices, working in partnership to drive positive change in healthcare communications and market access.
Founded in 2011, OPEN Health is structured as three specialist practices, all operating under the OPEN Health brand.
  • OPEN Health Medical Communications focused on publications, medical communications and internal training.
  • OPEN Health Patient & Brand Communications focused on PR, advertising and patient engagement
  • OPEN VIE and Pharmerit – focused on HEOR, RWE and Market Access
 
Collaboration and connectivity was a founding philosophy and will continue to be a key driver for OPEN Health providing value for our clients and also offering an environment in which our employees can continue to thrive.
We have 15 offices across 6 different countries: US, UK, The Netherlands, Germany, India and China, with over 700 employees. OPEN Health works with 90% of the world’s top 40 pharmaceutical companies, across a broad client base including biotechnology and medical devices. Our therapeutic range is broad, with particular strength and focus on oncology, rare diseases and specialist medicines.
 
You will love this role if you:
  • Enjoy liaising with people
  • Like to solve problems
  • Are highly organized and enjoy implementing new systems and processes
  • Like to work and plan independently
  • Are self-motivated and like to over-deliver
  • Enjoy training and guiding non legally trained colleagues
You will be a success if you:
  • Have sound compliance and legal knowledge ideally in a Pharma or healthcare environment
  • Good project management skills and enjoy putting structure and process in place
  • Use your own initiative to respond to the needs of the business
  • Are comfortable reviewing and writing policies and standard operating procedures
  • Have the confidence to draft and review basic contract terms independently
  • Demonstrate excellent mastery of the English language (written and spoken)
  • Understand business process and associated risks
  • Care about the details
  • Are able to cope under pressure
  • Communicate at all times in a professional and courteous manner and demonstrate good interpersonal skills
  • Act ethically and with discretion at all times
  • Demonstrate an acceptable degree of professionalism and maturity, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with clients and colleagues

As part of the OPEN Health Legal & Compliance team, you’ll be responsible for the following activities:
  • Assisting the OPEN Health Legal & Compliance team in setting up and maintaining compliance process and procedures including governance and risk processes.
  • Maintaining and drafting mandatory compliance policies including tracking of adherence and training
  • Supporting the contracting process with clients and third parties, negotiating, reviewing and amending of client and supplier contracts in accordance with OH guidelines in a timely fashion
  • Support compliance checking processes in relation to Anti-Bribery and Corruption processes
  • Supporting privacy compliance and process including reviewing Data Privacy Impact Assessments and data flows and rights requests.
  • Maintaining and updating appropriate back office compliance records to evidence appropriate compliance actions and accountabilities.
  • Liaising with clients and internal team about the content of such contracts and respecting deadlines
  • Ensuring that all contracts under review are properly and accurately tracked to enable client and colleagues to ascertain the progress of each contract in the review process at all times
  • Communicating legal and compliance issues in contracts or associated documents with other departments
  • Escalating problem and seeking approvals where contracts vary from the guidelines
  • Supporting the businesses in relation to contractual issues which arise in both Client and supplier relationships.
  • Assisting with providing internal training where necessary as part of the Legal & Compliance team
  • Updating colleagues on changes in the law which may affect the OH Group
  • Drafting and keeping up to date template contracts to conform to applicable law and commercial requirements
  • Reviewing and updating when necessary all relevant standard operating procedures and policies
  • Performing any other duties as assigned by the Legal & Compliance team or management as are deemed appropriate
  • Supporting colleagues in Legal & Compliance Department as necessary to help them meet departmental objectives and responsibilities
  • Occasional may be travel required from time to time

What you’ll bring:
  • Educated to degree level from a reputable university, min 2:2
  • Passed Legal Practice Course (LPC) (OR law degree with prior contract management experience) – essential or an ICA ( International Compliance Association) qualifications or similar
  • High Level of IT Proficiency
  • Excellent written & spoken English
Essential skills:
  • At least 2 - 3 years’ experience of commercial contracting, preferably within the pharmaceutical industry or as a paralegal within a law firm
 
What we offer:
 
At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.
We have an extensive benefits package that includes:
  • A total of 29 days holidays – 25 plus an additional 3 at our Christmas shutdown plus your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes