Account Manager - BEYOND

Open Health

Account Manager

OPEN Health is a family of expert practices working in partnership to drive positive change in healthcare communications and market access, globally. Our journey began with a vision to improve the lives of patients worldwide. This vision has become a reality with the integration of experts from Peloton Advantage and Pharmerit to create a new unique entity equipped to be a global leader in advertising, HEOR, learning & development, market access, medical communications, patient engagement, public relations, publications and digital services. Together, we have grown to over 700 people in 15 locations across 6 countries including the United States, United Kingdom, Netherlands, Germany, India and China.

What makes us unique is our deeply integrated practices that work collaboratively to bring the strategic and technical expertise needed to be a solid partner to our clients. Combined with our broad scope of therapeutic expertise, we produce results and solutions that are of the highest quality. OPEN Health prides itself on having a highly skilled, diverse and connected team working across the globe to deliver truly innovative and best-in-class solutions. This has resulted in long-term, flexible partnerships that span across multiple brands and therapy areas.

About OPEN Health Communications
 
Dedicated to delivering meaningful solutions

OPEN Health Communications offers world-class expertise in:
  • Medical affairs consultancy and content
  • Publications planning and execution
  • Multi-channel medical education
  • Internal training
We offer a global perspective with in-depth knowledge of the US and European markets.
 
At OPEN Health Communications, we completely grasp the science with experience and insight that are second to none.

But we go further than that. Much further.

Our dedicated, global experts challenge each other (and our clients) to think beyond the science and create fresh, purposeful, clinically relevant solutions.

What that means for our clients is a stimulating and rewarding partnership, with a trusted team that always goes the extra mile to make things happen.
 
You will love this role if you:
  • You enjoy regular client contact either though face to face meetings, phone and written communication
  • You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
  • You have a high attention to detail to ensure that quality outputs are delivered to your clients
  • You enjoy working as part of a supportive and dynamic team
You will be a success if you:
  • Can share your passion and enthusiasm with your clients and colleagues
  • Are a team worker and collaborative
  • Are keen to learn new skills and therapy areas
  • Interested in developing new ideas to bring science and medicine to life
  • Able to build relationships with clients (external and internal) and value the importance of creating a good rapport 
As part of the Medical Communications team, you’ll be responsible for the following activities:
 
Working in an Account Management team, alongside Medical Writers and a Creative team, to manage our clients requirements and deliver their projects
  • Act as point of contact for specified clients
  • Take full responsibility for and manage the day-to-day delivery of all projects allied with assigned clients
  • Ensure effective communication of project briefs to the internal team
  • Coordinate effectively and efficiently with appropriate members of the team
  • Ensure all projects are on brief when delivered
  • Ensure timely delivery of projects
  • Ensure clients are continually updated on project progress
  • Manage all financial aspects of project delivery
  • Collaborate with the Account Director in developing the clients
  • Be responsible for the approval process and ensuring quality control
  • Understand the various client brand and disease areas
  • Support the relationship, and interact, with key opinion leaders (clinical, industry, NHS)
  • Support and maintain the working relationships with all clients, including some senior level contacts, as appropriate
What you’ll bring:
  • Work within the Open Health Communications core values at all times
  • Interest and basic understanding of science and medicine
  • Sound project management and analytical skills
  • Financial acumen
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills
  • Attention to detail
  • Able to work independently and as part of a team
  • Competent in using Microsoft Word, PowerPoint, Excel and Outlook
  • Good understanding of the ABPI code of practice
What we offer:
 
At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.
 
We have an extensive benefits package that includes:
  • A total of 29 days holidays – 25 plus an additional 3 at Christmas shutdown and your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes