Dynamics365 Functional Consultant - CRM

CVM People


Role: D365 Functional Consultant 
Salary: Up to £70,000
Location: UK Wide

Use your Dynamics skills for an award-winning MS Gold partner!
CVM People is working with an award-winning Microsoft Gold Partner.  Our client helps customers with digital transformation, cutting costs, and improve customer service. They deliver Total Microsoft Business Solutions and Managed Services globally and has plans to grow exponentially.

In this role, you will provide in-depth knowledge of the Microsoft Dynamics application and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality.

  • Participate in every aspect of the implementation from analysing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs.
  • Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining a full understanding of current business processes.
  • Provide in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality.
  • Demonstrate experience in use of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands the key activities and deliverables for the client engagement and internal projects.
  • Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
  • Responsible for configuring and customising the Microsoft Dynamics application to achieve the customer’s business requirements.
  • Facilitate the customer’s decision-making process and develops the functional design document that will drive the development process (if modifications/customisations are required, either to processes or to the Microsoft Dynamics application.)
  • Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application.

Skills/Expertise Required:

  • Graduate preferred although considerable industry/business experience would also be considered.
  • 2 to 5 years of consulting experience in business applications with a focus on business modelling and software implementation.
  • Analyse and understand business problems.
  • Model data and processes.
  • Conduct workshops and training sessions.
  • Plan and carry out system and user acceptance testing.
  • Familiar and experienced in:
  • Core application functionality
  • Implementation Methodology
  • Application technology stack

There will be a requirement to travel to client sites. Able to spend nights away from home.  Able to work extended hours on occasions when required.  Must have a clean or near clean driving licence.

Sounds interesting? Get in touch with Charlie now!