Service Architect

CVM People

Job role: Service Architect Duration: 12-month contract Location: Gaydon Day rate: up to £445 (INSIDE IR35)

Job role: Service Architect
Duration: 12-month contract
Location: Gaydon
Day rate: up to £445 (INSIDE IR35)
 
Position Description:
You will be accountable and responsible for working with IT Projects, the Service Introduction team, Suppliers and other key stakeholders to assess the requirements for new and significantly changed IT Services, and for producing Service Designs aligned to Service Delivery Strategy and Roadmaps.
As the Service Architect, you will manage the end-to-end process for accepting a set of IT Services into live, business-as-usual support.
 
Skills Required:

  • Ability to architect/design IT services
  • Ability to author technical documents
  • Ability to influence senior IT and business stakeholders
  • Strong understanding of service supply chains and support models
 
Skills Preferred:
  • Ability to transition IT services into live support
  • Ability to communicate across multiple stakeholder groups
 
Experience Required
  • Extensive Service Delivery experience in a multi-sourced environment
  • Significant experience working in a Service Architect or Service Design role
  • Experience of IT Service Design and Architecture across a range of technology types
 
Experience Preferred:
  • Significant breadth of knowledge and experience in IT technology
  • Technical authoring experience
 
Education Required
  • ITIL Foundation certification
 
Education Preferred:
  • ITIL Intermediate or Expert certification
  • SIAM Foundation qualification
Contact Charntel - charntel@cvmpeople.com / 01256 638 093