Paid Social Technical Account Manager

IDHL Group

We are currently looking to hire an experienced Paid Social/ PPC Technical account manager to our Paid Media team.

ABOUT WMG

We are a digital agency with a difference. Combining data led creativity with our analytical approach, we’ve established a track record for helping businesses improve their online visibility. Through innovative digital campaigns, we’ve retained a leading client base across the UK and internationally including Card Factory, Harry Hall, Skate Hut and Robins & Day. 
  
Inquisitive by nature, our blend of technical expertise and imagination generates impactful results. Service offerings continue to expand as digital marketing evolves and our dynamic team of experts are at the forefront of these advances specialising in SEO, PPC, Paid Social, Programmatic, Content Marketing, Outreach and Digital PR.
  
WMG are an IDHL Connected Agency, proud to be one of the award-winning specialists that form this growing group. With over 20 years of experience, we pride ourselves on consistently keeping pace with the rate at which this industry transforms and plan to keep this momentum going.
  
  

THE ROLE

As a Technical Account Manager within the PPC team your role is to ensure operational excellence and high productivity through cost-effective management of your paid media group. You are responsible for ensuring deliverables are in line with product SLAs, customer satisfaction, quality control and process compliance.

At the moment we are adjusting to our new work from home lifestyle, but we do expect to be back in our Manchester office as soon as it is safe to do so, which means this role will be temporarily working from home. 
  
WHAT YOU WILL DO
  • You will manage a portfolio of clients paid search campaigns across multiple networks
  • Handover calls with the client and sales to discuss and plan campaigns
  • Setup, implement, track and optimise PPC campaigns across several search engines, social platforms and markets
  • Keyword research, analysis and strategy
  • Cost estimate and budget management
  • Ad Copy writing and testing (experience of testing on all social platforms)
  • Tracking setup (including tracking codes generation, goals and funnels setup)
  • Prepare and deliver monthly reports & have monthly progress calls with clients
  • Analyse PPC campaign performance and recommend next steps
  • You will be responsible for; and targeted on the success of these PPC campaigns and client ROI and part of your responsibilities will be KPI reporting
  • You will work closely with other teams within the organisation to ensure we deliver consistently across the board
   


THE PERSON

We are looking for someone who is driven, with boundless energy and enthusiasm as well as steely determination to succeed. You will need to hit the ground running. This role has huge opportunity with the potential for career development in a rapidly growing team with ambitious plans for the future, including national and international expansion.

  
WHAT YOU WILL BRING TO THE ROLE
  • You will have gained considerable experience in a PPC role from a search agency or in-house position
  • You will have experience in the following platforms including Instagram, Facebook, Linkedin and Twitter and TikTok
  • You will be organised, determined and persistent
  • Excellent written and verbal communication skills
  • You will have a strong customer service ethos and ability to build lasting relationships
  • You will have meticulous attention to detail and be a perfectionist with a very analytical mind, almost a mathematician
  • Strong knowledge of Excel is essential 
  
SKILLS WE’D LOVE YOU TO HAVE
  • Knowledge of Internet and web development technologies HTML, XHTML, CSS

WHAT WE WILL OFFER YOU 

TRAINING AND PROGRESSION  

We invest heavily into our people to ensure you have the training and certifications required to keep us at the top of our field.  Offering a comprehensive two-week induction programme, as well as ongoing training and engagement with our software partners, time is also given to research and investigate new technologies. We host regular workshops, lunch and learns, and create tailored Personal Development Plans to support your career aspirations.

The diverse range of specialisms across our business provide plentiful opportunities to get a taste for new areas within digital marketing and broaden your experience.

  
BENEFITS

Employee well-being is high on our agenda, after all, our people are at the heart of everything we do and make us who we are. We pride ourselves on the range of benefits we’re able to provide and want to ensure our staff are satisfied.

A performance bonus rewards effort, whilst our quarterly company awards recognise individual achievements.

We’re a social bunch too with regular company events to look forward to – theses have been very much missed this year, but we look forward to bringing back our summer party, picnics and the always much anticipated Christmas party.

Not only that, but we genuinely like each other too, it’s not just a work thing! This year we have embraced virtual get togethers, countless quizzes and a ‘Thirsty Thursday’ here and there!

Thinking of your future, we operate a Company Pension Scheme, that, like a fine wine, improves over time, rewarding your loyalty over the years. We even offer a private health plan to make sure you’re well looked after.