ITOM Lead, Netherlands


ITOM ServiceNow PreSales

  • PreSales
  • ServiceNow
  • Netherlands
Our client is a global IT consulting company with offices worldwide, and are experiencing a period of substantial growth across all locations. To help aid their projects in the Benelux region, they are looking for an experienced ITOM Lead to join their team, based in the Netherlands.
You will work in a project environment where the emphasis is on delivering value to the customers. Depending on the project, you will work on defining the PaaS strategy/business case, you will work actively to implement a platform for a customer where the focus would be on automation of processes through innovative platform applications design.
Depending on the type of project, you will be involved in the following tasks/responsibilities:
 Pre-sales / product owning skills
  • Understanding of the environment in which you are working
  • Selling, explaining, simplifying the whole ITOM story
  • Driving digital agenda, buzzwords, setting automation agenda,
  • Presentation of solution, creation of proposals, giving workshops
We ask of you
  • Fluent in English; Fluent is Dutch is a plus
  • 5-10 years of experience in the field of IT-operations
  • Experience with giving presentations and pitching solutions to the customer
  • A good understanding of PaaS enterprise solutions. Experience with ServiceNow is of course a very big plus
  • You are both IT and Business mind oriented so you can connect both worlds
  • Ability to examine, listen, qualify and resolve concerns or obstacles in a logical fashion, emphasizing the solutions or services that will deliver maximum benefit
  • A trusted advisor who can create and maintain an effective customer relationship
  • Understanding of VM Ware, Ansible, Hashi Corp, Azure, AWS, Docker, Octopus
Our client is a rapidly growing organisation, there are ample opportunities for development, training and career progression, working with some of the world's leading software solutions!