Inside Sales Representative - Plumbing & HVAC/R


Our client is seeking an experienced Inside Sales Representative to sell in their Greater Boston Area Territory.

Position: Inside Sales Representative - Plumbing & HVAC/R
Location: Greater Boston Area
Type: Full-Time, Permanent
About the Company:  For over six decades, this organization has been a top-rated wholesale supplier of commercial and residential plumbing and HVAC/R supplies and equipment.   The company prides themselves on delivering world-class service and their customers know that “Nobody expects more from us than we do” is more than just a tagline to company associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.
As a nation-wide supplier, each local showroom follows the concept of managing the buying functions such as, budget and design to provide the right solution for each customer. In order to do this…the initial conversation starts with one central question: Why are you remodeling your space or building a new home? The answer to this question guides the entire process so that the products and design fit the needs of each individual using the space, resulting in homes people love to live in.
Regionally, the firm maintains a core of well-respected clients and dominates the New England market.  The culture of the organization is vibrant, fun and extremely collaborative. If you enjoy working on a variety of projects, and with other intelligent, hard-working people in a team-oriented environment, then this is the place for you.
About the Position:  The successful Inside Sales Representative must be organized, thoughtful and willing to work with a competitive internal team to help grow the business. The successful candidate will be responsible to satisfy the parts needs of the Field Account Managers as well as the construction trade. In addition, the Inside Sales Representative will work with all colleagues towards the overall success of the company, which is measured by the financial performance, customer satisfaction, and positive work environment that all employees deliver.
Education and Experience: The successful candidate should possess an Associate’s Degree or equivalent from a two year college or technical school, have 3 years of related specific industry work experience, and fully understand the plumbing and HVAC/R supply business.

  • Ability to solve problems through the ability to be creative and implement ideas quickly and effectively
  • Sound customer service by demonstrating the ability to help customers through any product/part issue when it occurs
  • Recommend the correct part(s) for each unique situation
  • Ability to deliver results by focusing on the desired result set forth by the customer
  • Exceed monthly and annual quotas
  • Ensure all parts requests are met in a time through effective communications with manufacturers, account managers, and clients
  • Efficiently field all questions and requests from a variety of sources, and have the ability to recognize and prioritize all responses as to maximize the effectiveness of the sales department
  • Source quality parts using best of breed pricing strategies and be able to negotiate replacement parts price points from original and alternative sources and maintain revenue requirements
  • Assist in the planning and implementation of all promotional activities to grow the parts department and support this revenue center in the organization
  • The company maintains a very high reputation by delivering excellence throughout New England
  • Provides the assurance of delivering product on time and on budget and provide an excellent customer service experience for all clients
  • Complete benefit package
  • Excellent company training programs
  • Very competitive compensation package
  • Work hard and play hard culture
  • Long-term employment and career advancement is encouraged through hard work and delivery
  • Very high employee retention rate

Interested in the tremendous opportunity, please contact me directly.
Bill Glose, Practice Leader
Mechanical Construction and Manufacturing
O: 610-628-2240
Twitter: @BillGlose4