Accounts Receivable & Credit Control Officer

TOA Global

Responsible in AR collections through calls and emails

About TOA Global: 
 
We believe in revolutionizing Global Accounting Teams and over the past 5 years we have expanded to over 1000 Accountants working for International Firms across Australia and the USA. With offices in Clark, Manila and Cebu we provide 21 days SIL, work/life balance, rewards and recognition programs, internationally recognized Accounting and Bookkeeping courses and a values centric environment to succeed. With a world class Learning Management Platform, your continued learning and CPE is in good hands.
  
We develop people through knowledge and experiences and have a range of activities and 360’ feedback channels to help guide us. You will enjoy monthly values awards, annual team building, Sportsfest, quarterly town halls, client week, year end party and much more…..
 
Our values are: Dream Big, Keep it Real, Be Awesome, and Bring the WOW!


Duties and Responsibilities: 

  • Responsible in AR collections through calls and emails.
  • Monitor client payments and update daily client overdue report.
  • Send statements for clients with overdue accounts.
  • Reconcile bank transactions for collected invoice payments.
  • Process credit card payments from customers.
  • Prepare reports related to billing & collections like Debtors outstanding report, etc.
  • Update various trackers accurately in order to ensure completeness and efficiency of overall billing.
  • Address client queries or invoice disputes towards resolution.
  • Prepare and control billing to clients and ensures accuracy and timeliness.
  • Process final invoice computation for outgoing clients or team members.
  • Monitor and manage team mailbox.
  • Coordinate with other departments to address client billing related concerns.
  • Coordinate with other members of the team for proper handling.
  • Escalate to leaders any issue or concern that may impact AR, Billing and Collections.
  • Any other ad hoc tasks related to AR, Billing and Collections.

Qualifications: 

  • A graduate of Accounting, Finance or any Business related course
  • With at least 4 years of experience in AR, Billing, Collections preferably in a BPO/Shared Service Setting
  • Strong English communication skills (verbal and written)
  • With experience using XERO
  • Team player
  • Able to work with tight deadlines
  • Process-oriented
  • Problem solving and analytical skills
  • Strong attention to details
  • Advance MS Excel skills
  • Able to carry out instructions effectively
  • Ability to overcome steep learning curves
  • Possess a good sense of urgency
  • Proactive approach to every task at hand
  • Good interpersonal skills