Sales Service Analyst

DTG Consulting Solutions, Inc.

Responsible for transacting routine non-financial activity on client accounts with both expediency and accuracy

Fortune 100 Insurance Company in Cleveland, OH has an immediate need for multiple Sales Service Analysts. These resources will be responsible for establishing technical knowledge around our processes and work items.

Primary Responsibilities:
  • Transact routine non-financial activity on client accounts with both expediency and accuracy
  • Ability to explain basic information in functional area
  • Ability to multi-task and leverage organizational skills
  • Assist team members daily to complete work in order to meet departmental and regulatory standards
  • Effective decision making based on comprehensive case analysis
  • Demonstrate valuable interpersonal skills

Qualifications:
  • Associates, or Bachelors degree preferred, or equivalent years of related experience
  • Accountable, ethical, good decision making ability
  • Strong written and verbal communication skills required
  • Good computer skills and ability to multitask

Training & Development:
Service Analyst undergo a comprehensive paid on-site training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.