Retail Service Technician (CGY)

MacDonald Search Group



Our client prides itself on delivering the highest quality and best value to their customers. This philosophy has helped them grow into the largest distributor of energy and HVAC equipment products in Canada. If you have a track record of stellar performance and consistently achieving individual targets and winning new business, you are invited to bring your skills to this company and be part of a great team.  
They are currently searching for a Retail Service Technician in Edmonton and Calgary. Under the direction of the Service Manager, the Service Technician provides service, repair, maintenance, installation and trouble-shooting of service station equipment.
Responsibilities & Accountabilities
  • Prepare work orders and other necessary paperwork and documentation according to company and customer requirements
  • Accountable for maintaining service parts inventories in the assigned service van
  • Repair, maintain, install, and trouble-shoot with customer mechanical and electronic equipment
  • Meet scheduling and on-call requirements (service calls, customer service etc.)
  • Ensure proper maintenance is conducted for Company tools, equipment and vehicles used
  • Meet Company, Customer and Legislative safety standards (i.e. personal protective equipment, equipment/material handling etc.)
  • Other duties as assigned by the Service Manager
  • College Diploma, preferably in an electronics or mechanical discipline (or equivalent work experience)
  • Strong aptitude for electronic, mechanical and computer systems
  • Hands-on experience or strong familiarity with Petroleum Handling Equipment
  • A clean drivers’ abstract, produced upon request
  • Ability to work independently to efficiently manage the assigned customers’ requests
  • Excellent communication ability, time management and organizational skills
  • An interest and motivation for building relationships with customers, utilizing outstanding interpersonal skills
  • Must be able to work in a demanding environment, and enjoy learning new concepts and products
  • Strong problem-solving ability, particularly relevant in managing customer concerns
  • First Aid and WHMIS would be an asset
A competitive compensation plan is offered that includes base salary, bonus, car allowance and full benefits. If this sounds like the right opportunity for you, either apply on our website or contact Michael van Olm, Senior Consultant, MacDonald Search Group by email at or directly at 403-444-6487