Inbound Customer Service/Administrative Representative-Temp to Hire. Great Comp

Cornerstone Staffing Inc

Temp to Hire. with a Great Company!

  • Strong Customer Service
  • Administrative and Data Entry Skills
This is a hybrid role between customer service and administrative support.  All calls will be inbound calls so must have strong customer service and good administrative support skills along with strong data entry and the ability to multi-task.
 
 
**After fully trained, 3-4 months down the road, will have to work 7-2 or 7-1200 every 3rd Saturday.  Saturdays will be in the the general CSR queue**
 
 
Details:
 
Will be taking the majority of the calls from realtors needing to order home warranty packages for home sales
Will also take calls from prospective customers calling in wanting to inquire about warranties, will have to explain all features and pricing
Enter orders into system, schedule inspections with the home owners (Will be a lot of data entry after the initial call) 
Enter all completed inspections into the system and note any issues found
Communicate major issues that would affect coverage