Cloud Systems Engineer (Azure)

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Systems and cloud engineering with emphasis on windows server, citrix, vmware, azure, and O365. Healthcare, Multi-Location, International.

  • Windows Server, Active Directory, O365
  • Azure, Cloud Computing
  • Virtualization, Citrix, VMWare
SUMMARY
The role of the Systems Engineer works under limited supervision with considerable latitude for the use of initiative and independent judgment, which involves planning and analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Work involves technical and tactical management of projects, technical solutions, enhancements, and modifications to desktop and network infrastructure. Work involves installation, configuration, maintenance, and troubleshooting of local area network, servers, workstations, hardware and software. Conduct research, testing, documentation, and implementation of new technical solutions or enhancements.
 
DUTIES
  • Performs complex or advanced technology support functions for IT operations in a network environment including troubleshooting and solving problems related to computer systems or programs
  • Analyze and evaluate new or existing computer applications, procedures, information systems, or utility programs business requirements, system requirements, and equipment configurations in relation to business processes, equipment and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs
  • Assist end users in the development of expected results for quality assurance testing and coordinates transition from development to operations. Coordinate activities between IT and Business/Process Owners.
  • Develop and maintain functional specifications for new or modified business systems. Inclusive of objective, input, process, output requirements, data scope/definitions/mapping, usage, formatting, and security requirements.
  • Directs activities/projects to resolution including the technical analysis, planning, design, implementation, coordination, organizing of tasks within the region involving multiple resources both internal and external to ensure effective service delivery
  • Track and document changes to business requirements and functional specifications.
  • Write and maintain detailed systems documentation, release notes, user instructions and procedures.
  • Monitor and document post-implementation problems and revision requests.
  • Aid in vendor system evaluations as requested.
  • Participates in short-term planning sessions with a staff to implement process improvement within an assigned functional area. Documents discussion and as-is and to-be processes.
  • Assists in advising management and users regarding security procedures
  • Establishes strong partnership with the business to provide technical solutions to meet user needs.
REQUIREMENTS
  • Bachelor’s degree or equivalent combination of experience and education
  • One to three (3) years business/systems analysis and progressive business operations experience, preferably in healthcare
  • Advanced knowledge of IT software, systems, virtualization, networking, and hardware systems
  • Knowledge of supporting and maintaining Windows based servers
  • Knowledge of Microsoft Windows Active Directory Domain administration and able to troubleshoot complex network problems in an Active Directory
  • Knowledge of cloud storage/computing, preferably Microsoft Azure
  • Ability to analyze systems and procedures and skilled in IT change management lifecycle
  • Ability to write and revise standards and procedures, including technical documentation
  • Skill in coordinating and solving problems with the ability to organize and prioritize work while handling multiple projects
  • Ability to analyze, identify, and solve technical problems
  • Skilled negotiator with the ability to communicate with diplomacy, communicate effectively both orally and in writing.
  • Ability to establish and maintain effective working relationships and facilitate meetings and group training.
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