Phillips PACS Application Analyst

Catch Talent


Are you a PACS Analyst looking to join a strong team where you have stability. growth, and work life balance?
The PACS Analyst II is responsible for understanding in-depth department workflows and partners with customers to translate the changing clinical research and clinical education needs into system configurations. This person is vital in the configuration, testing and implementation of software upgrades.  This candidate partners with the application team while working collaboratively with our customers to bring cutting edge technology to the department and ensuring that our customers are satisfied.  This person will work closely with the Manager, Technical Lead or Application Analyst Senior in the coordination of new projects from development to successful implementation.  This role will interface with all areas of Information Technology and Services and will ensure that their team interfaces with all other ITS teams to keep our customer and our patients as our number one focus.
EDUCATION/EXPERIENCE:  Associate's degree or equivalent combination of education, certification, and experience.  Three (3) years of relevant configuration/programming experience.   Experience in healthcare or healthcare related environment preferred. 
REPORTS TO:  Manager, ITS Systems
LICENSURE, CERTIFICATION, and/or REGISTRATION: Epic certification or achievement of applicable system training/proficiency within 6 months . 
They are looking for someone in the State... anywhere within NC or over TN/SC border. 
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  • Coordinates projects with limited scope. Interacts with customers to analyze, define and evaluate project requests; sets and maintains customer expectations.
  • Performs in-depth analysis of workflow and business operations working closely with the Applications team and end-users from the operational departments impacted by the system(s). Understands how work flow decisions translate to application configurations.  Completes moderate build/configuration activities to support operational workflows and business processes.
  • Collects, interprets, and documents specifications required to develop new or revise existing functionality.
  • May perform intermediate programming and/or scripting in a variety of programming languages relevant to an assigned project or system.
  • Prioritizes and implements changes requested for the system. Coordinates software updates and changes with users, and thoroughly reviews and tests each new release.
  • Perform data reporting utilizing reporting tools or direct authoring in Structured Query Language (SQL).
  • Perform data extractions and migrations between systems.
  • Implements and tests fixes to configuration issues in the TEST/DEV application environments. Validates that application configurations deliver needed business functionality and work correctly with other applications.
  • Achieves in-depth knowledge of software to serve as a bridge between end users and vendor implementation and support staff. Responds to vendor’s technical questions.
  • Troubleshoots problems or questions from users.
  • When necessary due to project, participates in regular day-to-day communication with vendor’s implementation team reviewing the software, analyzing business operations, and working with end user and vendor to tailor system to the organization.
  • Submits project status updates/reports to management. Completes assigned tasks on schedule and updates the associated task record. Provides regular project updates to stakeholders.
  • Adheres to departmental change, problem, and incident processes. Communicates with colleagues to coordinate change management activities and completion of tasks.
  • Applies project management ideology to execute project plans.
  • Participates in time tracking activities and maintains accurate reporting of work time.
  • Provide on-call application or advanced troubleshooting support as requested.
  • Aids trainers when needed.
  • Able to communicate on a professional level with customers and staff
  • Strong MS platform knowledge including Windows Server and MS Office
  • Excellent interpersonal and communication skills (verbal and written) with an emphasis on customer service
  • Ability to work in a fast paced work environment while maintaining a high level of quality
  • Demonstrated ability to take direction from management
  • Apply updates, upgrade and migrate environments based on technical documentation
  • Accurate and logical problem solving, troubleshooting, and analytical skills
  • Strong initiative and proven ability to work independently with limited supervision
  • Strong knowledge of security concepts, granting and removing user permissions
Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally-aligned, and ready to make an immediate impact - learn how at
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