Operations Manager

Makena Tech Solutions Inc

Lead a production team focused on reviewing correspondent originated residential mortgage loans

  • Continuously analyze current processes
  • Provide coaching and feedback
What we’re looking for:
Lead a team of Loan Review Analysts or Operations Account Managers who are responsible for the pre-purchase review of Conventional, Non-Conforming, FHA, and VA loan files to ensure loan file contains all required documentation meets acceptable regulatory standards and complies with established guidelines prior to purchase.
What you will do:
  • Lead a production team focused on reviewing correspondent originated residential mortgage loans, ensuring  productivity, timeliness, and quality expectations are met goals through management routines
  • Continuously analyze the current process for ways to increase productivity and quality while reducing expenses
  • Provide coaching and feedback to team members, ensuring that production goals are met and facilitating career growth for top performers
What you will need:
  • Leadership
  • Must be a self-starter and self-motivated to meet job expectations and goals
  • Must be able to motivate others to meet their own job expectations and goals
  • Must be organized, responsible, and able to use good judgment
  • Ability to thrive in a fast-paced, multi-tasking environment, and to manage multiple deadlines
  • Ability to work independently and as a team player
  • Clear and effective communication skills
  • Basic proficiency in Microsoft Office products (Excel, Word, etc.)
  • 3+ years of management experience
  • 6+ years of mortgage operations experience, with a thorough understanding of mortgage loans
What will really catch our eye:
  • 4-Year College degree or graduate degree in a business-related major
  • Demonstrated Leadership skills in roles of increased responsibility
  • Demonstrated experience in identifying and remediating process deficiencies to improve operational efficiency
  • Excellent written and verbal communication skills
  • Prior Correspondent and/or Retail lending experience
Our top performers share the following traits:
  • Broad mortgage knowledge across multiple products
  • Individuals who are self-motivated, career-oriented, and have growth potential
  • Ability to build and develop strong teams