Software Asset Management Analyst

Bright Metro

Analyst with ITIL experience.


The Analyst will perform the operational duties required to support the firm’s Software Asset Management Program. She/he will have accountability to successfully perform these services globally and consistently.

RESPONSIBILITIES:

• SaaS Portal administration. Maintain membership of firm SaaS portals as assigned.
• Assist with Software request processing. Performance of license review for requests initiated through the service portal
• Researching license entitlement history and identify relevant documentation available in source systems (SAP/Ariba)
• Assisting with creation of license, contract and purchase records in Flexera as needed.
• Assisting with governance activities such as license verification as needed.

EDUCATION AND EXPERIENCE:
• Minimum 3 years of experience in IT Software Asset Management
• ITIL V3 Foundation certification and CSAM certification a plus
• Working knowledge of Flexera, ServiceNow, SAP Financials a plus
• Proficient MS Excel, PowerPoint, Word, Visio,