Senior Cisco Collaboration/Unified Communications Engineer

Mindsight

CCIE Collaboration/Unified Communications is preferred

  • CCIE Collaboration/Unified Communications is preferred
  • Cisco network routing/switching, and virtual/cloud environments
  • Strong troubleshooting/problem solving skills
Mindsight is one of the fastest growing firms in the Chicago area.  Mindsight, an industry recognized IT consulting and engineering firm headquartered in Downers Grove, IL, provides advanced technology solutions in the areas of IT Infrastructure and Communications. Marquee Mid-Market and Enterprise clients leverage the business experience of Mindsight consultants, and the technical competencies of expert level engineers, to help confidently assess strategic value.  The end goal is to align delivery of the highest quality, lowest-cost systems with client business needs and objectives.  Mindsight and our clients have needs for additional, expert level talent from time to time.

Senior Cisco Collaboration/Unified Communications Engineer
 
The Senior engineer will be the visionary as well as an escalation point for the collaboration staff in the enterprise. Position to be filled in 4th quarter of 2019
 
What you need for this position:
 
Technical experience in the following areas is required:
  • CCIE Collaboration/Unified Communications is preferred
  • Experience with Cisco Unified Contact Center is preferred
  • Experience working with the entire suite of Cisco collaboration technologies
  • Solid competency with Cisco network routing/switching, and virtual/cloud environments
 
In addition, the ideal candidate will have the following skills and/or experience:
  • Good communication and customer facing skills
  • Strong troubleshooting/problem solving skills
  • Team-oriented helpful attitude; willingness to teach and learn from others
  • A strong focus on attention to detail and excellence of delivery
  • Willingness to learn complimentary technologies and further professional development
  • Ability to follow documented procedures, ensuring compliance with customer requirements and change control procedures
  • Strong documentation and reporting skills