Business Analyst - Healthcare

Elign Consulting

Business Analyst to join team which is focused on the development and execution of a multi-year platform implementation.

Business Analyst to join team which is focused on the development and execution of a multi-year platform implementation spanning all business lines. 

As part of a team of program directors, PM’s and BA’s, you’ll be responsible for definition of scope, high level process flows and business context for one or more technology projects and sub-projects of various sizes within the group.

You will be asked to define user stories and elicit high level and detailed requirements from business stakeholders and do data mapping between applications for interface files as required.

Professional exposure to healthcare is highly desirable with experience in the healthcare payer space preferred as you’ll be working closely with cross functional teams across Operations, IT and our Business Units.

Core Role Responsibilities
The Business Analyst works with business partners and end users throughout the organization to understand and document customer requirements and assist with project implementations.  These requirements are documented in a way that is understandable to the business with the necessary level of detail and clarity for technical and non-technical project resources.
The BA provides analytical guidance to the project team throughout the project lifecycle. Data analysis, familiarity with technology, and the ability to translate business requirements into system requirements are important to this role.
  • Requirements Analysis (40%)
  • Feature Delivery (30%)
  • Communication (20%)
  • Consultation and BA Practice Support (10%)
 
Minimum Qualifications Required:
  • Education Bachelor’s degree with 7 years of directly relevant work experience or 11 years directly relevant work experience without degree 
  • Healthplan experience strongly preferred – w/previous focus in the Billing and Enrollment space preferred
 
Required Experience:
  • Ability to conduct focused interviews, identify business process improvement opportunities, document and prioritize requirements, manage scope, focus on business value, and provide supporting visual documentation
  • Engage and lead stakeholders and other contributors in developing functional and non-functional business and use case requirements and must be able to distinguish between a stated need and what might best deliver the intended value
  • Industry knowledge of tools, techniques and industry best-practices for performing data analysis, business process flows and supporting documentation
  • Must show strong initiative and be able to work independently and be self-directed at time and work in a fast-paced environment
  • Must engage and lead stakeholders and other contributors in developing functional and non-functional business and use case requirements and must be able to distinguish between a stated need and what might best deliver the intended value
  • Experience with customer/partner facing applications and services is preferred – emphasis in the Billing and Enrollment
  • Willing to extend beyond your specific job role to assist the team in system analysis, quality analysis, issue diagnosis etc. as necessary
  • Ability to work effectively on concurrent projects as needed
  • Ability to relate well at all levels of the organization, building rapport, credibility and influence while maintaining collaborative relationships
  • Must have strong listening skills, excellent written and verbal communication skills and a ‘big picture’ mentality.  Must be able to ask questions and interview stakeholders to elicit requirements.
  • Demonstrated ability to deal with ambiguity and to effectively manage within it
  • Strong analytic and problem-solving skills with data analytics & reporting experience
 
Preferred experience:
  • Prior experience with business transformation and process development
  • Experience in Medicaid or Commercial Group
Soft Skills
  • Confidence, bold and assertive
  • Ability to be transparent
  • Comfortable asking questions to obtain requirements